Our technical support team is a group of highly qualified software engineers and network professionals who are trained to resolve any technical issue before it escalates into a time-consuming or expensive problem.
We pride ourselves on the technical support we give our customers so they can maintain that direct link with their ships and their onboard management teams.
What makes us stand out from the crowd?
365 support from professionally qualified personnel.
No dependencies on third parties as our services and systems are all developed and maintained by our team.
Our teams install our systems worldwide and provide actual person-to-person fleet technical support 24/7.
Our teams are fully certified by OEM SatCom hardware manufacturers, including Intellian and Cobham, as well as by satellite operators such as Inmarsat, Intelsat, and CISCO, covering the complete range of required capabilities to support onboard vessel IT & communications.